Experience the sacred space where we honor the nearly 3,000 lives lost on September 11, 2001. Through guided tours and meaningful encounters, discover stories of resilience, heroism, and hope at the World Trade Center site.
Secure your timed entry tickets to the 9/11 Memorial & Museum. Skip the lines with advance reservations and explore the sacred 16-acre Memorial Plaza, reflecting pools with victims' names, the Survivor Tree, and underground museum exhibitions at your own pace.
1 hour
Small groups
Timed Entry
Comprehensive tour including the Memorial Plaza and underground Museum. Explore artifacts, personal stories, and historical exhibitions that chronicle September 11th and its aftermath with skip-the-line museum access.
3 hours
Skip-the-line
Artifacts
Full day exploring the 9/11 Memorial, Museum, and One World Observatory. Includes guided tours, skip-the-line access, and breathtaking views from the Freedom Tower's observation deck with lunch in the area.
5 hours
Observatory
Lunch included
Select your preferred date and time for your 9/11 Memorial & Museum experience. Secure your timed entry tickets and skip the lines with advance reservations.
The National September 11 Memorial & Museum stands as a powerful tribute to the nearly 3,000 people killed in the terror attacks of September 11, 2001 and February 26, 1993. Located at the World Trade Center site in Lower Manhattan, this sacred space honors their memory and tells their stories.
The Memorial features twin reflecting pools set within the footprints of the original Twin Towers, surrounded by bronze panels inscribed with the names of every person who died. The accompanying Museum, built into the bedrock 70 feet below ground, houses artifacts, testimonies, and multimedia displays that document the impact and aftermath of these tragic events.
More than a monument, this is a place of learning, reflection, and hope. Through personal stories of loss, survival, and recovery, visitors gain a deeper understanding of how September 11th changed our world and continues to shape our future.
Explore Memorial
Pay tribute to the victims, survivors, and heroes of September 11th. Experience the sacred reflecting pools and read the names of all who were lost in this meaningful act of remembrance.
Discover personal narratives through artifacts, oral histories, and multimedia presentations that humanize this tragedy and celebrate the lives that were lost.
Witness how communities came together in the aftermath, from first responders' heroism to the Survivor Tree that represents renewal and strength through adversity.
Understand the historical significance and global impact of September 11th through carefully curated exhibitions and educational programs for all ages.
September 11, 2001: Terrorists hijacked four commercial airplanes, crashing two into the World Trade Center towers, one into the Pentagon, and one into a field in Pennsylvania after passengers fought back, killing nearly 3,000 people.
2001-2011: Years of planning, design competitions, and construction began to create a fitting memorial. The community, survivors, and families were deeply involved in shaping how their loved ones would be remembered.
September 11, 2011: The Memorial opened on the 10th anniversary with the dedication of the twin reflecting pools and the reading of victims' names, marking the beginning of annual commemoration ceremonies.
May 21, 2014: The 9/11 Museum opened to the public, providing a space for reflection, education, and historical preservation in the bedrock where the Twin Towers once stood.
Today: The Memorial & Museum continues to serve as a place of remembrance, learning, and renewal, welcoming millions of visitors annually from around the world to honor those we lost and celebrate the resilience of the human spirit.
Learn about the Memorial design
Two massive reflecting pools mark the exact footprints of the original Twin Towers. Water cascades 30 feet down into the pools, creating a powerful symbol of loss and renewal while bronze panels display the names of all victims.
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This Callery pear tree survived the September 11th attacks and was nursed back to health. Now standing strong in the Memorial Plaza, it serves as a living symbol of survival, resilience, and rebirth.
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Explore three levels of carefully curated exhibitions featuring artifacts, personal stories, and multimedia presentations. Walk through the historical timeline and learn about the global impact of September 11th.
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Honor each life lost through the In Memoriam exhibition, featuring photographs and biographical information about every victim. This deeply personal space celebrates their lives, dreams, and legacies.
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Prepare for a meaningful and respectful visit to this sacred site with these essential planning details:
Address: 180 Greenwich Street, New York, NY 10007
Nearest Subway: World Trade Center (Multiple lines)
Coordinates: 40°42'42"N 74°0'49"W
Located in the heart of Lower Manhattan at the World Trade Center site, the 9/11 Memorial & Museum stands where the Twin Towers once soared. This sacred 16-acre plaza is easily accessible by public transportation and serves as both a place of remembrance and a symbol of New York's resilience and renewal.
The outdoor Memorial Plaza is free and open to the public with no tickets required. However, the 9/11 Museum requires advance timed entry tickets. We recommend booking museum tickets online in advance to guarantee entry and avoid disappointment.
Plan 2-3 hours for the complete experience. The Memorial Plaza can be visited in 30-60 minutes, while the Museum typically requires 1.5-2 hours. Allow additional time for security screening and reflection at this meaningful site.
All visitors pass through airport-style security screening. Large bags, food, drinks, and certain items are not permitted. Arrive 30 minutes before your scheduled time to allow for screening. Small personal items and cameras are allowed.
Yes, both the Memorial and Museum are fully accessible. Free wheelchairs are available on a first-come basis. ASL interpretation, assistive listening devices, and large-print materials are available upon advance request.
Photography is permitted in most areas of the Memorial and Museum for personal use. However, photography is not allowed in the In Memoriam exhibition out of respect for victims' families. Flash photography and tripods are not permitted.
Yes, several guided tour options are available including Memorial-only tours and comprehensive Memorial & Museum experiences. Professional guides provide historical context, personal stories, and educational insights to enhance your visit.
Early morning or late afternoon visits tend to be less crowded. The Memorial is particularly moving at sunset. Avoid September 11th anniversary week unless participating in commemoration events, as special access restrictions apply.
Honor the memory of those lost on September 11th through guided tours of the National September 11 Memorial & Museum. Experience this sacred space with respect, understanding, and hope for the future.
Lower Manhattan, NY
info@911museumtickets.com
